Life ConnectLife Connect
Wiki index
Architecture
Services
Concepts
Runbooks
Infra
Swagger Docs
GitHub
Wiki index
Architecture
Services
Concepts
Runbooks
Infra
Swagger Docs
GitHub
  • Archive
  • Data Dictionary
  • Functional Epics

    • DICTIONARY OF ATTRIBUTES
    • Search Condos
    • Display

      • DisplayAll

        • Display all - Contracts
        • Display all - invoices
        • Display all - parts
        • Display all - Persons Relationships
        • Display all - Persons
        • Display tickets
      • DisplayContract

        • Display bank account Contract
        • Display Condo Member Contract
        • Display contact contract
        • Display Employee Contract
        • Display Generic Contract
        • Display Insurance Contract
        • Display Legal Represent Contract
        • Display Oral Contract
        • Display Owner Contract
        • Display Condo Regulation Contract
        • Display rental Contract
        • Display Supplier Contract
        • Display Trustee Contract
      • DisplayDelegate

        • Display Delegate
      • DisplayHistory

        • Display history
      • DisplayPerson

        • Display Company Person
        • Display Condo Person
        • Display Division Person
        • Display Group Person
        • Display Indivision Person
        • Display Natural Person
        • Display Union Person
        • Display Unknown Person
      • DisplayPersonsContracts

        • Display all Interventions
      • DisplayProperty

        • Display part
        • Display part
      • UiPerson

        • Display "mini" Persons
    • Process

      • Create

        • Create property & condo
      • Delete

        • Delete objects according to state machine
      • RC Renewal

        • RC RESIDENTIAL - automatic renewal
      • Review

        • rent amount review - RC residential - creation
        • rent amount review - RC residential - take-over
      • Sell

        • Sell a unit
    • Reporting

      • GRR

        • GLOBAL RENT REPORT
    • Search

      • Search
    • StateMachine

      • CreatingContract

        • State machine - creating a rental contract
        • State machine - creating a rental delegate contract
        • State machine - Referencing a abstract part contract
        • State machine - Referencing a bank contract
        • State machine - Referencing a condo regulation contract
        • State machine - Referencing a contact contract
        • State machine - Referencing an employee contract
        • State machine - Referencing a generic contract
        • State machine - Referencing a legal represent contract
        • State machine - Referencing a owner contract
        • State machine - Referencing a rental contract
        • State machine - Referencing a supplier contract
        • State machine - Referencing a trustee contract
      • CreatingIntervention

        • State machine - creating a ticket
        • State machine - Referencing a message
      • CreatingInvoice

        • State machine - creating a incoming (supplier) invoice
      • CreatingPayments

        • State machine - creating an incoming payment
      • EncodingPart

        • CreatingPart

          • State machine - Referencing part relationships
          • State machine - Referencing a part
      • EncodingPerson

        • CreatingAddresses

          • State machine - Creating email address
          • State machine - Creating phone address
          • State machine - Creating postal address
          • State machine - Creating web address
        • CreatingPerson

          • State machine - Referencing a company person
          • State machine - Referencing a condo person
          • State machine - Referencing a division person
          • State machine - Referencing an group person
          • State machine - Referencing an indivision person
          • State machine - Referencing a natural person
          • State machine - Referencing a union person
        • CreatingShareHolders

          • State machine - valuing a shareholder
      • Scanning

        • State machine scanning - analyze a document
        • State machine scanning - matching a document
        • State machine scanning - encoding a document : related information
    • Utility

      • Allocation keys
      • Company settings
      • Document data & file
      • Revision Index
    • Validations

      • Shareholders validation
  • Implicit

    • Callback

      • Logging In
  • ProductBoard

    • Rental Process

      • Rental delegate process
    • Ticketing

      • Create a ticket - link a ticket in Outlook add-in - add a call - display a ticket
      • Display Person Info in Outlook add-in
  • Technical Epics

    • Indexation Feature Documentation
    • Rent Amount Management Feature Documentation
    • I have an API
    • I can store the balance of an account
    • I Have Person Notifications
    • 🧩 System Process Diagrams
    • The Team has a DEV environment
    • The Team is organized
    • Accounting

      • Re-generation of Invoices
      • I can call the rent for my Rental Contract
      • Payment Creation Strategy Feature Documentation
      • I Can Revese

        • Payment Reversal
      • I Have Invoices

        • I have direction on invoice's item level
      • I Have Subsidies

        • I Can Receive Family Allowance Payments - Technical Documentation
        • Subsidies + Direct Debit Documentation
    • Communication Module

      • Communication module
    • Contracts

      • I can have contract guarantors
      • API Models
      • I Have Call For Rent Process

        • Call For Rent (CFR) Process Documentation
      • Occupancy Compensation

        • **OCCUPANCY COMPENSATION Documentation**
      • State Machine

        • I can have the Rental Contract state machine
    • Database

      • Database Indexes
    • E2e Testing

      • I can create an E2E dataset
    • Env Setup

      • Adapt env to stateless UI build
      • Blockhound
      • Table of Environments and Their Specifications
      • Environment How-To
      • Java Flight Recorder Management Documentation
      • Local Environment Setup
      • Kubernetes Logs Retrieval Documentation
      • Monitoring
      • I can create a new organisation
      • Production Environment Configuration
      • Remote Environment Setup
      • Set up of separate DB for env
      • Terraform Aws S3 Buckets
      • adb-ui Service Version Update
    • Files

      • I can have tags for files
    • Globals

      • boundaries
      • boundaries
      • boundaries
      • boundaries
    • Messaging

      • MongoDB Trigger Model Documentation
    • Open Api

      • Swagger Documentation Guide
      • Swagger
    • Parts

      • I Have A Forecast And Actuals Module
      • I can have part equipments
    • Process

      • Pre-Meeting Questionnaire
      • I Can Release My Feature
    • Security

      • I can create and provision an organisation
      • a user is granted access to the application
    • Stress Test

      • Introduction
      • Reports

        • Introduction
        • Introduction
        • Introduction
        • Introduction
        • Introduction
        • Table of contents
    • Tickets

      • Ticket Details Functionality
    • Troubleshooting

      • Prometheus Memory Issue Handling
Last updated 2024-10-22⚠️ 1 year 7 months old — verify against current code before relying on details.

Ticket Details Functionality

The Ticket Details functionality allows updating various parameters related to different ticket types. Each ticket type has its own set of details classes.

This section describes the key actions for handling ticket details, such as updating litigation tickets, general tickets, tenant search tickets, and sales tickets.

Litigation Ticket Details

Litigation ticket details allow managing financial details related to litigation.

Fields:

  • litigationPaidAmount: The amount already paid.
  • litigationUnPaidAmount: The remaining unpaid amount.

API Endpoint:

To patch litigation ticket details, use the following API endpoint:

PATCH /tickets/{id}/details

For more detailed API documentation and request/response examples, please refer to the Swagger documentation here.


General Ticket Details

General ticket details manage multiple financial and quantitative fields for a general ticket.

Fields:

  • fees: Quantity of fees related to the ticket.
  • workAmountWithoutTaxes: The work amount excluding taxes.
  • workAmountWithTaxes: The work amount including taxes.
  • valueIncrease: Value increase related to the ticket.
  • valueLoss: Value loss related to the ticket.
  • workingSurface: The surface area involved in the work.
  • amountPerSquareMeter: The cost per square meter of work.
  • workBudget: Total budget for the work.
  • insuranceIndemnity: Insurance compensation amount.

API Endpoint:

To patch general ticket details, use the following API endpoint:

PATCH /tickets/{id}/details

For more detailed API documentation and request/response examples, please refer to the Swagger documentation here.


Sales Ticket Details

Sales ticket details allow managing financial details related to sales activities.

Fields:

  • marketingAmount: The amount allocated for marketing.
  • transferAmount: The amount related to property transfer.
  • totalFeeAmount: Total fee amount involved.
  • sellerFeeAmount: Fee allocated to the seller.
  • buyerFeeAmount: Fee allocated to the buyer.
  • buyer: The buyer object for the sales ticket.

API Endpoint:

To patch sales ticket details, use the following API endpoint:

PATCH /tickets/{id}/details

For more detailed API documentation and request/response examples, please refer to the Swagger documentation here.


Tenant Search Ticket Details

Tenant search ticket details manage rental-related information for tenant searches.

Fields:

  • rentAmount: The rental amount for the tenant.
  • rentDepositAmount: The deposit amount for the rent.

API Endpoint:

To patch tenant search ticket details, use the following API endpoint:

PATCH /tickets/{id}/details

For more detailed API documentation and request/response examples, please refer to the Swagger documentation here.


Transition Input

For all ticket types, the transitionInput field is used to indicate the transition operation for the ticket state. This value triggers state machine transitions based on the provided input.

Edit this page
Last Updated:
Contributors: Yevhenii Khudolii